Privacy Policy

We may collect and process the following information:

Information you provide to us directly:

• Name
• Email address
• Phone number
• Company name (if applicable)
• Any information included in messages or enquiry forms

This information is collected when you:

• Submit a contact form
• Request a quote
• Contact us by email or phone
• Engage with us regarding our services

Information collected automatically:

When you visit our website, we may automatically collect certain information including:

• IP address
• Browser type
• Device information
• Pages visited on our website
• Time and date of visits

This information helps us understand how visitors use our website and improve our services.

We use the information we collect to:

• Respond to enquiries and provide requested information
• Provide quotations or services
• Communicate with you about your enquiry or project
• Improve our website and services
• Maintain security and prevent misuse of our website

We will only use your personal information where we have a lawful basis to do so under UK data protection laws.

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.

Your information is stored securely and only accessible by authorised individuals who need the information to perform their duties.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

We do not sell, rent or trade your personal information.

We may share your information with trusted third parties only when necessary to provide our services, including:

• Website hosting providers
• IT or system providers
• Analytics services such as Google Analytics

These third parties are required to handle your data securely and only process it for the purposes specified.

Our website may use cookies and similar technologies to enhance user experience and analyse website performance.

Cookies may be used to:

• Understand how visitors use the website
• Improve website functionality
• Measure traffic and usage through analytics tools

You can control or disable cookies through your browser settings. For more information, please see our Cookies Policy.

Under UK data protection law, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to the processing of your personal data
• Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us using the details below.

Our website may contain links to other websites.

We are not responsible for the privacy practices or content of third-party websites.

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

• Frampton Fire
• Phone: 020 8137 7219
• Email: info@framptonfire.co.uk

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services.

Any updates will be published on this page.